Tourist Office

In April 2013 the Tourist Office moved to a fully renovated mansion on the Paul-Emile Janson square, close to the cathedral. Both tourists and local residents can drop in to obtain information on Tournai, city of Art and History listed as a UNESCO world heritage site, and on the rest of Wallonie picarde.


Place Paul-Emile Janson, 1
B-7500 Tournai
Phone : +32 69 22 20 45
Fax : +32 69 21 62 21
Email :

Opening hours

From 1st April to 31st October during the week from 9:00 to 17:30 ; during the weekend from 9:30 to 12:30 and from 13:30 to 17:30

From 1st November until 31st March during the week from 9:00 to 17:00 (24th and 31st December 16:00) ; on Saturday from 9:30 to 12:30 and from 13:30 to 17:00 ; on Sunday from 13:30 to 17:00

Closed on 1st May, on braderie Monday in September, 1st November, 25th and 26th December and on 1st and 2nd January


A team at your service !

The Tourist Office can put varied documentation and practical information at your disposal on all places of interest in Tournai, Wallonie picarde and the Eurometropolis (Lille-Courtrai-Tournai). Hikers will find information on numerous city walks and walking, cycling and horse riding trails in the country.

Numerous services are offered: A projection room for showings of two films : “Le Couloir du Temps”, on the origins of the 2,000-year-old city, and “De la pierre au ciel”, a 3D film telling the tale of the construction of the cathedral from the first stone to the building as we know it today ; a reception room for groups; a souvenir shop; a vaulted exhibition room; a Wi-Fi area; digital tablets for consultation etc.

The team of the Tourist Office is also at the service of groups, to help them organise and book a guided tour. It has selected a number of partners and products for you, so that your excursions are completely adapted to your wishes. The team’s only concern is to welcome you under the very best circumstances to ensure your stay is a success.

Advantageous products

Ask the staff at the reception desk of the Tourist Office for the advantageous products that will allow you to discover Tournai: city pass, audio guide… Browse our website to know more about these products or download the “Visit Tournai” app on your smartphone (App Store and Google Play)!

About the building

The building has a beautiful façade in Louis X style and is constructed on top of medieval caves dating from the 12th century which is now used as an exhibition room.

Magic mirror on the wall, what is the fairest cathedral of all… Enter the Tourist Office and admire the enormous, magnificent mirror. This permanently exhibited work of art with ever changing reflections shows you the different facets of the five bell towers of the Notre-Dame cathedral in gold-coloured pixels.